![]() ![]() Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off).Documents patient orders including laboratory tests, radiology tests, medications, etc.List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician’s encounter with the patient.Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal.Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc.Reviews appropriate downtime procedures as it relates to patient visit.Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.Cleans and sterilizes designated equipment after use,, following organizational policy & guidelines, and with documentation of required competency in place.Effectively communicates as supplies need to be replenished. Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed.Assists physicians with procedure and/or set-up according to the specialty where necessary.Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care.Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices.Refers all clinical questions/concerns to RN/Provider. Handles appropriate patient calls and documents outcome of all patient communications as needed.Maintains patient privacy as it relates to HIPPA standards.May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic. Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical).Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards. ![]() Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter.Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure.Ensures the appropriate translation services or equipment is in place prior to the start of visit.Communicates the functionality and purpose of M圜hart to patients during intake.Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.Assists in escorting patients and specimens throughout the facility. Assists with maintaining patient flow to and from exam rooms and treatment areas.Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.Assists physician with patient intake & transcribing visit into EPICĬlinical & Administrative Responsibilities.Reviews and respond to inbasket messages.Communicates effectively with providers and administrative staff, escalate issues.Support squality initiatives by following FGP guidelines for collecting and documenting information in the EMR.Obtains and processes blood samples as per NYULH policy.Measures and records patient vital signs. ![]()
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